Basic Guide To Choosing The Right NBN Plan in Sydney

The buzz word on everyone’s lips is NBN. What is NBN and how can your business get the best NBN plan? Let us first look at what NBN is and why your business needs to upgrage their systems.

NBN is the federal government initiative to replace the old and ageing copper wires with a mix of fibre, copper and satellite-based services. When the replacement began the only service available was thru FTTP (Fibre to the Premises). This is where the fibre comes up to the NTD (Network Termination Device) in the premises. This was also considered to be the fastest NBN service as the fibre was connected all the way up to the network. It was also the slowest deployment method as a lot of work was involved to get the fibre into the premises.


Change in government started FTTN/FTTB (Fibre to the Node/Fibre to the Basement). This is where the fibre was a run-up to the node or the basement of the building and then connected to the existing copper services. Whilst FTTB was better and provided a decent speed, as there was not much distance between the node at the basement and the unit that was being connected to, the node in FTTN based services could be as far as two kilometres away. What this meant was that the speed of service dropped as the distance from the node increased. There were also dropouts due to the condition of copper between the node and the premises. This is also considered as one of the worst types of NBN service. FTTB, on the other hand, provided a decent speed as the old copper system also consisted of cable service from Optus and Telstra apart from the old POTS (Plain Old Telephone Service) type lines. These HFC (Hybrid Fibre Coaxial) services were taken over by NBN in a bid to speed up the deployment but they hit a roadblock quite early in the deployment. The service was overloaded and was subject to massive dropouts. The connection to HFC service had to be suspended for nine months when the cables were upgraded. This is now stable and also provides good speed as the cable is the run-up to the NTD in the premises.

FTTC (Fibre to the Curb) is currently being deployed in areas where there is no cable. This is where the fibre is laid up to the curb and then connected to the existing copper from the premises. This provides a decent speed as the copper in most cases is only a few metres long.

For NBN users in the remote regional areas, there is a connection to the satellite that caters for their needs. Whilst the speed on satellite is not that great the service is still better than what they used to get before NBN came into the picture.

Now that we have explained the different NBN services let us look at how to choose the right NBN plan for your business in Sydney. How do you select the right NBN plan to avoid having heartaches later? There are numerous websites that compare NBN plans but what do they compare. Almost all of the comparison websites compare NBN plans based on speed only. Whist speed may be one component of the jigsaw puzzle the main factor that needs to be considered is the customer service and support. None of these comparison websites compares the customer service and supports offered after the NBN has been connected. Based on this the comparison website recommendations are of no use and they have not considered the NBN service in totality. A lot of the comparison websites promote some of the major companies and that is why the recommendations may not reflect the best NBN plan.

The best way to select the NBN plan is by reading the NBN service providers ratings on forums and by word of mouth. These are true accounts of what the users experience with different service providers. The other factor to consider is whether to go on limited data NBN plan or unlimited data NBN plan. For peace of mind always select unlimited NBN plans as it will save you from excess data charges. These excess data charges can be anything from legitimate charges such as off-site backup to illegitimate charges such as spam which could use a lot of data before being picked up.

As can be seen from the above the only way to get the best NBN plans in Sydney by doing research and arriving at the conclusion yourself rather than using someone else’s pick as no one knows what the other party’s agenda was in recommending the service provider. If you are still worried about which service provider has the best customer service and support, please speak with one of our account managers on 1300 865 426. They will be able to help you in making a decision on the best NBN plans in Sydney for your business. Carrier1 Telecom provides a full range of telecommunication services, NBN, NBN ready telephone systems, multifunction printers and CCTV Camera Systems. It is 100% Australian owned and all the services are from within Australia.

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