Telephone systems like any other office equipment require a lot of research to be done before settling on the perfect one to buy. As the telephone system will be the face of the company to the outside world, customers and non-customers calling the business, it needs to be able to handle the calls promptly and efficiently.
There are a lot of choices when it comes to deciding on which business telephone system to purchase for your business. All departments of the business have to be consulted before coming to a conclusion as different departments may have different needs and requirements. The sales department may have teleworkers on the field that will need the full support of incoming and outgoing calls; training department may require conferencing facilities whilst purchasing department may require validation of accounts thru CTI (Computer Telephony Interface). Will it be a VOIP phone system, a hosted VOIP phone system, on-premises VOIP System or PABX telephone system? Then, of course, the telephone system is no good on its own, it should be together with the best phone plans to provide the business with the best telecommunication services....